I was unsatisfied with my old pool service company, which was hit and miss week to week. And so, I decided to find a different company. After doing a bit of research online, I found The Pool Boys. I was impressed with everything from the initial call with Leah to the on-site visit to check the pool, the equipment, etc. They answered all of my questions and provided a thorough explanation of their services with a reasonable quote. So I decided to switch to using The Pool Boys for my weekly service. They have been doing a wonderful job, and I'm so happy with their service. It is refreshing to work with a professional company, who provides consistently good service. From the staff answering phones to the technicians on-site, they are friendly, knowledgeable, respectful, honest, and efficient. And they show up when they say they will. The regular pool service is thorough, and I love the email summary I receive when they finish each week. In addition to our weekly service, I hired them to install a new pump for our waterfall feature and troubleshoot/resolve problems with our pool heater. Both completed efficiently and to my satisfaction. The new pump works well, and our water heater is functioning properly again. Yay! I recommend The Pool Boys without hesitation. I am definitely a customer for life!
Late last year the guys were cleaning my pool when they should have been at a neighbors house. This is how I discovered The Pool Boys. After the freeze in Feb., they installed a new filter for me and just recently serviced it. Glad they made the mistake and even happier that I called and did business with them. Justin is first class and knows what he is doing. I bet this time next year they'll need even more help . All my friends with pools have been told about them.
Since we have a fiberglass saltwater pool and do love it I had no idea it would be so difficult finding a pool company equipped to work on these. Justin is knowledgeable and reliable. Leah their office manager is also very knowledgeable as well. Thank you The Pool Boys
Great work on replacing our old pool gas heater. On time and on budget. Professional job done by professional people. I’ve used The Pool Boys for years and have always been satisfied with their work.
These guys are always my go to pool experts. Use them for all my requirements. Count on the honest and courteous work they have done for me over the years.
I have been using The Pool Boys for about a year. They have the best service and the most knowledgeable staff! Leah always answers the phone when I call, and if I call and hang up, she sees my phone number and calls me back! Justin is outstanding with his knowledge and can-do attitude. He knows pool equipment better than any company I have ever used. He repaired all my broken pipes from the freeze. They price their parts and labor for repairs very reasonable. Justin’s repair work is the best I have ever seen. Leah is also very knowledgeable and tries to help over the phone. They are also excellent about working you in sooner than your appointment if they can. Friendly professional service!
I’ve used The Pool Boys for a while now. I was never completely comfortable with other companies’ representatives. The Pool Boys always take the time to explain everything thoroughly and provide options and opinions when needed. They seem to know everything about pools. I won’t use anyone else now. Highly recommend.
Fixed a mistake by the person who replaced a valve after the freeze. Had it in backwards and Justin recognized it immediately. Did a great job installing a chlorinator as well. Much better than what I had that wasn't working. I hope I can get on their weekly maintenance schedule.
I have been using The Pool Boys for about a year now and they have been fantastic. They are prompt in returning phone calls, replying to emails and keeping customers informed. Prior to the "Winter Storm," they sent out an email explaining what customers needed to do, to minimize/prevent any damage. I followed their detailed instructions and had no issues. This is the way it should be done. I have never had to follow up on any scheduled visits, or service calls. I highly recommend them!
Just a quick thank you! I called The Pool Boys to service my spa heater. Justin, the services technician called to advise he could arrive early, if it were convenient (of course it was). upon his arrival he quickly identified the issue and gave a reasonable quote. I had some "pool" questions, which he took the time to answer and gave tips and tricks which were appreciated and helpful. Justin and The Pool Boys were honest, fast, and went the extra mile, which we all know is not the "norm" in business anymore. Thank you for you outstanding service.
I'm the owner of my third swimming pool. I have gone through many pool repair and service companies over the years but The Pool Boys is the best! They are honest, competent, courteous and on time. I would recommend them to all my friends and family.
my 25+ year pump fractured and had to be replaced. Due to their large workload, they couldn't replace it for 2 weeks. They gave me a referral to try but the timing was about the same. I waited, and glad I did. Their work was professional and fast. Pump is working great.