Zac Meeting with a Customer

Improving Our Pool Service Standards

The Pool Boys are continuously improving our process and services through ongoing training and support. This past fall, 7 members of our team recently attended training and became Pool Chemistry Certified – Residential (PCC-R) by the Pool Chemistry Training Institute.

The Pool Boys Training Online

The Pool Boys recently joined the CYA Smart Alliance as well, and pledge to adhere to the alliance’s four benefits that lead to the best pool and spa water quality. These benefits include:

Better Water Care – With the proper levels of cyanuric acid, maintaining balance will not only be beneficial for swimmers but easier for pool service professionals as well.

Sustainability – The right amount of CYA in the water enables proper residual levels with less draining and filling of the pool and spa.

Healthier Water – The water will be resilient and able to keep up with bather loads for faster recovery and safer swimming.

Chemically Safe and Consistent Water – A swimmer has lowered exposure to excessive chemicals and enjoys a safer swim experience when we avoid overstabilization.

The Pool Boys testing water chemistry

What is CYA and Why Does it Matter?

Cyanuric Acid or CYA is the number one problem we fight with Chlorine Pools in our Gulf Coast market.

Using Tabs you find at the Pool Store are simple, and easy to use, but they have one big drawback, and that’s Cyanuric Acid (CYA) is added to each dose to protect the chlorine from the sun. The chlorine is used up and burned off throughout the week, however CYA does not burn off at the same rate. So with year-round pool seasons and 60-70 inches of rain a year, we use a lot of Chlorine Tabs throughout the year and the CYA just keeps on building up.

In our market, CYA should remain at or around 50 ppm in a Chlorine pool. Salt Pools can be as high as 70 – 80 ppm CYA and still effectively kill algae with a Free Chlorine level of 4.0.

Many customer pools we take over have anywhere from 80 to 120+ ppm CYA in their pool. Some even higher. The only way to fix this issue is to stop adding Trichlor tabs filled with Cyanuric Acid to the pool, or plan to drain and refill your pool 50% a few times a year.

Even though we hear customers say “I’ve never heard this before? Why do I have to drain my pool?”. It’s an industry wide problem that many pool owners and professionals alike are learning about. There’s even an association of manufacturers that came together to form the CYA Smart Alliance to teach pool professionals and homeowners about this issue and ways to solve it. With rising CYA, it’s the perfect opportunity for The Pool Boys to find a better, safer way to sanitize your swimming pool.

The Pool Boys Preferred Method is Salt

pentair ichlor salt chlorine generator control panel

If we remove TriChlor Tabs from use due to high CYA, that leaves us 3 choices to sanitize pools. Liquid Chlorine, Cal-Hypo Tabs, or a Salt Chlorine Generator to convert salt to chlorine.

We can’t easily distribute liquid chlorine to 200 customers on a weekly basis. It’s just not safe. And liquid chlorine must be added on a daily basis to maintain a safe chlorine level, so you will be outside storing and handling liquid chlorine year round, or paying for a liquid chlorine dispense system that will need to be filled on a weekly basis. Not to mention, liquid chlorine raises Total Dissolved Solids and will need to drain occasionally to correct this issue.

CalHypo Tabs (chlorine tabs without CYA) are an acceptable way to sanitize a pool, but Customers MUST understand you cannot mix CalHypo Tabs and TriChlor Tabs together, as they are extremely dangerous when mixed (explosive actually). Also, CalHypo Tabs increase Calcium, which you must drain to correct… so that leaves us with Salt as the Solution!

While both salt and chlorine pools have their advantages and disadvantages, The Pool Boys recommend saltwater pools as a safer and healthier way to sanitize your pool.

Entry level Salt Cells from Pentair, Hayward and Jandy for pools up to 30,000 gallons are currently available and have shown to be extremely reliable in the field. These systems have standalone controllers and easily install inline. They provide continuous chlorination through salt and electrolysis. They are the most cost effective and trouble free method we’ve found to chlorinate your pool without adding CYA. The bonus of a Salt Pool is you get softer water, and less chemicals to irritate swimmers.

If you have any questions about Chlorine Tabs, CYA, Pool Maintenance or Salt Cells give our office a call at 832-473-5715. If you’re looking for quality pool care, check out our Total Care Weekly Pool Maintenance Service.

4.9
Based on 125 Reviews
Chadrick J.
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Chadrick J.
January 5, 2026
Beth S.
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Beth S.
January 2, 2026

We are so pleased with our service and repairs from Pool Boys. They are very professional and prompt.

Jason G.
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Jason G.
January 2, 2026

Had a heater problem and Justin quickly diagnosed and had it up and running in no time.

elonsio R.
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elonsio R.
January 2, 2026
Judy H.
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Judy H.
January 2, 2026

Very polite very efficient and very prompt

Leroy K.
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Leroy K.
January 1, 2026

My pool never looked so good. Very reliable service, that’s quick, efficient, and dependable week after week. The current tech Brandon is really great.

Michael R.
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Michael R.
January 1, 2026
mark T.
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mark T.
January 1, 2026

Pool boys are always on time, competent & efficient. Thank you. Great job.

Angela S.
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Angela S.
December 31, 2025

I needed to discuss options to repair a component to my pool equipment. Jennifer came out first thing this morning to listen to my concerns and give me expert advice about how to remedy the situation with many options. She took photos and sent them to me as well as referrals to trustworthy companies who could address the issue and solve it, Thank you you, Jennifer, for your time and wisdom on how to get the issue resolved! I know how to proceed forward now. And service with confidence and a smile! The Pool Boys are an awesome company to work with, and I’m thankful that they take care of my pool cleaning needs every week. Five Star Company!

Peter S.
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Peter S.
December 31, 2025

Great job cleaning pool.

Lindy C.
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Lindy C.
December 31, 2025
NaeNae
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NaeNae
December 30, 2025

Nick with Pool Boys is awesome! He does an outstanding job with my pool maintenance. Every time!

Jerry B.
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Jerry B.
December 30, 2025

Nick always does a great job

Michael S.
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Michael S.
December 19, 2025

I’ve been using Pool Boys for years and they always do a great jobs. Justin is always on time and gets the repairs done quickly.

Timothy P.
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Timothy P.
December 18, 2025

Thanks Trevor. You always do a great job.

Rebecca R.
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Rebecca R.
December 18, 2025

Professional, knowledgeable, thorough and fair price. Arrived equipped to troubleshoot avoiding delay and additional costs.

Lionel S.
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Lionel S.
December 15, 2025

Justin has excellent knowledge and experience. He answers questions in detail for you to fully understand.

Eugene D.
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Eugene D.
December 13, 2025

Alex did a great job!!

Joseph K.
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Joseph K.
December 9, 2025

We depend on The Pool Boys to maintain our pool. They’re reliable and easy to work with. Trevor and the rest of the crew do a great job!

Johanna M.
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Johanna M.
December 8, 2025

The Pool Boys’ Trevor is the best pool keeper I have had. He is so thorough and my pool sparkles! Thanks, Trevor.

kori W.
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kori W.
December 7, 2025
Renee W.
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Renee W.
December 4, 2025

Nick K. is always professional and polite. He keeps our pool pristine and ready for use at all times, keeping the pool clean and chemicals balanced.

Jim N.
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Jim N.
December 3, 2025

Trevor always does a good job. I am completely happy

Suzanne B.
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Suzanne B.
December 2, 2025

Very knowledgeable Timely Solved the issue Thanks Justin