Zack and Justin always fix our pumps or filters throughout the years, even though we live near Bear Creek and are out of their pool cleaning area. Always do an A+ job and beat anyone's prices in our area.
Justin arrived when he said he would and repaired our issue very quickly and professionally. He went above and beyond to take care of what was needed to resolve our problem.
They were on time and fixed my heater for much less than someone else that had quoted me earlier. The follow up calls to check and make sure everything was working a few days later was a nice touch as well. I highly recommend them for your pool needs.
Found Pool Boys on Google and I am very pleased from Leslie answering my call (very nice) and asked me how she could help me and how appreciative they were of my business. Nice to be appreciated! Told me that their technicians were in Katy today but could come out tomorrow. No major rush on my part just replacing a motor to my cascade feature. Scheduled them to come out tomorrow morning but when I got home I was sitting on my back deck and their were 2 technicians standing in my back yard ready to install my motor. WOW!! Impressed. Super nice guys and found out they own the company!! Very educational about my pool system and very very quick with the repair. My wife asked them about a situation with my spa draining and they knew exactly what was happening. Check Valve needed replacing. Boom!! Changed that out also and fired up my new motor and ran great!! Recommend them to all my pool owning buddy's!! Great experience and new friendship with great young businessmen!!!
We recently purchased a home with a 25-30 year old pool so of course we purchased a home warranty to include the pool. The pool had been resurfaced, but still had some old equipment. The first call to the home warranty service produce a pool company that did very little. Our second call to the home warranty service produced Justin from The Pool Boys. Not only did he take the time to explain the problem, he also answered all my questions. He replaced the 30 year old DE filter with a cartridge filter as scheduled on time. He also went the extra mile to provide us with additional parts even a few weeks after the initial service. Justin was very responsive, knowledgable and helpful. Great service and we will definitely use him again!
I was very impressed with the service I received. Zac was amazing, and so knowledgeable. Great service and a follow up call 2 weeks later to make sure everything was good!!! You don't get that much anymore with other company's.....
Zack at Pool Boys is very nice, fair, and efficient. He helped my husband acquire parts for our pool heater. He then installed a new heater in a timely fashion. He is professional and knows his trade very well. He is also easy to get hold of. We will use Pool Boys from now on and recommend them to our friends and neighbors. We have been stood up or overcharged by other pool repair companies in the past. It is refreshing to find someone who truly cares.
My neighbor found The Pool Boys with his home warranty company and recommended them for gas hot tub heater evaluation and main pump replacement on a 15+ year old system. The response to set up service was quick and simple, and they actually showed up on time (rare for home repair service on anything these days...still waiting on that AT&T internet guy). Once on site...got right to work and diagnosed heater problem quickly and even had parts on hand to repair/replace components necessary to fix my problem. Although the pump was determined to need full replacement (15+ yrs. old), there knowledge and experience helped me make an educated decision on a smart replacement model once I was armed with dependability history, whistle and bell options, and cost efficiency stats. They even let me order the pump myself (online) and returned with all plumbing components and misc. repair items to complete the new pump installation. It has been almost 3 months now without a single issue. If you want professional...knowledgeable...dependable pool repairs and honest advice you can trust then you found the right guys in my opinion.
I was fortunate to run across the Pool Boys. We have numerous other pool companies coming to our house and I must said that Justin, with the Pool Boys, is the most knowledgeable Pool guy I have encountered. I had him replace my old pool heater and he was quick and efficient. I also had several leaks from various pool pumps that I had him try to fix. There was a pump that was not working and he knew exactly what to troubleshoot and had it running where other pool companies would have told me to replace my pump. That alone, saved me money. Justin also followed up with me to see how things were going when he was done with the job. The most important thing that I got from his service, was the fact that he was very knowledgeable and didn't take so long to figure out the problems!! To find someone so knowledgeable about pool equipment and pumps is very hard to find and especially when you are being charged by the hour of labor!! I felt that his price is very reasonable and fair for the amount of service he put in. Justin is now my new Pool Guy!!! I highly recommend this company for all your pool needs. My review is exactly how I feel and I am a direct person and I am a straightforward person. I hope Justin continues to live up to my expectations!. so far, he has and that is why I am giving him a 5 star rating!!!
excellant job and highly recommended
We just put in a new pool, and I needed additional help in maintenance of my pool. Zach was very helpful, and a great communicator. I would definitely recommend The Pool Boys, and use Them for any future maintenance needs!
We called Zac on a Friday in need of a repair before a weekend party. Zac responded right away. He had all the tools and equipment needed to make the repair and had the pool up and running in no time. Thanks to the quick response we were able to still have the party and enjoy the pool. We would definitely use them again and recommend them to anyone.