Customer Reviews

Read What Our Customers Have to Say About Our Services

Exceptional Customer Service

Oct 28 2022

Had an appointment scheduled earliest available 5days in future. Justin came by said he was finished and in the area and fixed the main pump. This was 3 hours after making the appointment!!!

The Pool Boys are Extremely Professional

Oct 28 2022

Switched to The Pool Boys recently after receiving less than quality service from a previous company I was using. They have been fantastic in identifying the issues and getting my pool back up to par. Justin and Nick have kept us informed, work hard to do the job right, and I look forward to maintaining a long term relationship with Pool Boys. Very professional company!

Solved All My Problems

Oct 28 2022

I had problems with my pool chemistry and DE in my pool. Justin came out to clean my filter and found two damaged filter leafs. I had replaced my pool pump but had trouble priming the pump. My multiport valve was leaking by. We decided to replace the filter and replumb the system with all new valves and larger pipe size. Bottom line it works perfectly. The Pool Boys are my company for repairs and service. Excellent job.

Heater Up and Running

Oct 28 2022

Justin and Mike were awesome! They not only fixed the short wire for the heater but kindly answered my many unrelated pool questions. Justin offered suggestions on how and where the system valves should be for efficient usage. They were both professional and friendly. We will definitely use y’all again!

Fixed everything!

Oct 14 2022

We have had problems with our 8 year old pool / spa and have had terrible service from several other providers. We thought that the entire industry was problematic, and had given up hope. Our last company decided not to service League City further, so I searched around for a certified Pentair service company. Pool Boys came out promptly, assessed all the issues and in short order had everything working perfectly again. Including making our salt water pool actually be a salt water pool again. The last company just decided to float chlorine, against our wishes. They found that the DE filter had been neglected and found several leaks and malfunctioning equipment. Now it is like the pool is a new pool. We hired them to do our weekly service, too, and finally someone is actually using the chemical testing to test the pool.

Excellent Service at Fair Price

Oct 14 2022

Justin came by to replace an old multiport valve on my system. He was very knowledgeable and skillful, and graciously answered all of my questions as he worked. The price was fair and I was left with my equipment pad looking better than before he arrived. I will definitely use The Pool Boys for my future pool service needs!

New Pump Install

Sep 29 2022

My 10 year old single speed pump started to show signs of a leaking seal/bad bearings. Thought it would be better to just replace the pump given the age vs repair and found out that variable speed pumps were now mandatory for new install. I wanted to switch anyway (but thought this new "law"/edict is an infringement - sorry, I digressed into politics). Anyway, contacted Pool Boys and they provided a reasonable quote (Given the price, I did shop around and they were in the ball park). I decided to go with Pool Boys as they have given very good service/troubleshooting over the years with my pool equipment. They came out and installed the pump quickly and walked me through how to program the pump to customize to my liking. Great job again Pool Boys.

Salt Water Pool Conversion

Sep 23 2022

Had them convert my Pool to salt water and add a wifi based timer and pool monitor. They were professional, communicative, and a great value for the money.

First Time Won't be the Last Time

Sep 2 2022

We had an issue with our heater so I scheduled an appointment to have it checked out. Leah was prompt in her response to my request and Justin arrived on time. It was determined that the control board was bad and needed to be replaced. Justin had one on the truck so was able to make the repair. He did a thorough inspection of our pool and system and gave me tips on how to remedy some of the minor issues. He was professional and easy going. We will be calling The Pool Boys the next time we have any issues.

Always Pleased

Aug 19 2022

Justin has repaired or replaced equipment on several occasions. He’s very thorough, professional, and friendly. The Pool Boys are my “go-to” when I’m having issues with my pool.

Job Well Done

Aug 5 2022

They were prompt professional and patient in dealing with the many issues my pool was having. Have great advice on the next steps on things that would be for someone else and promptly took care of the items that were their expertise. Appreciate and trust them. Looking forward to Moving my pool service over to then after this experience

Top Notch Knowledge and Service

Jul 29 2022

This was my first time to use Pool Boys and it will NOT be my last time. They replaced my filtration equipment and did an outstanding job. They did exactly what they promised to do, exactly when they said they would. I was particularly impressed with their use of technology to make for such a user friendly experience.

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