Replaced heater. They inspected everything else and did several other things. Everything was done very professionally. They tidied up and everything was very nice. Better than any other service I've had. Justin is very professional. You cannot do better than this company
Having used The Pool Boys for awhile, I have to say that everyone that is sent to my house has been professional, friendly and able to do the job. I am glad that I chose them to maintain my pool.
I was having trouble with my pool/hot tub not heating (the heater was not coming on). I'm still under warranty but my original pool company can sometimes be slow. So I called The Pool Boys. They were very efficient with scheduling the date and time, and they showed up when they said they would. But, in the meantime, I had already called someone else and they had fixed my heater (it was the flue sensor). But I kept the appointment with The Pool Boys, just in case. When they arrived, I told them what had happened, that I was alright with their service charge even though the heater had been fixed. I just wanted to confirm that everything was working (like a second opinion). They did that, then we talked about what else might need service. I mentioned that the filters had not been cleaned in over a year, so for a very reasonable additional charge, they did that for me. They also added a flapper-thing at the basket area (which had somehow been lost or maybe never installed), this is where the pool water goes into the baskets. I think that was free of charge (not sure). In any case, the Pool Boys were very professional and efficient, and I will be glad to use them again when my pool/hot tub needs maintenance or service.
We contracted The Pool Boys for our house in League City. The service is reliable and on time. Communication via phone to the office is always professional, friendly, and knowledgeable regarding the pool system. The staff performing the work are always acting professionally with the confidence of being well trained and helpful. The pricing and billing are correct and on time—everything you would expect from a professional company. Thank you!
Justin is the best.
I was unsatisfied with my old pool service company, which was hit and miss week to week. And so, I decided to find a different company. After doing a bit of research online, I found The Pool Boys. I was impressed with everything from the initial call with Leah to the on-site visit to check the pool, the equipment, etc. They answered all of my questions and provided a thorough explanation of their services with a reasonable quote. So I decided to switch to using The Pool Boys for my weekly service. They have been doing a wonderful job, and I'm so happy with their service. It is refreshing to work with a professional company, who provides consistently good service. From the staff answering phones to the technicians on-site, they are friendly, knowledgeable, respectful, honest, and efficient. And they show up when they say they will. The regular pool service is thorough, and I love the email summary I receive when they finish each week. In addition to our weekly service, I hired them to install a new pump for our waterfall feature and troubleshoot/resolve problems with our pool heater. Both completed efficiently and to my satisfaction. The new pump works well, and our water heater is functioning properly again. Yay! I recommend The Pool Boys without hesitation. I am definitely a customer for life!
Late last year the guys were cleaning my pool when they should have been at a neighbors house. This is how I discovered The Pool Boys. After the freeze in Feb., they installed a new filter for me and just recently serviced it. Glad they made the mistake and even happier that I called and did business with them. Justin is first class and knows what he is doing. I bet this time next year they'll need even more help . All my friends with pools have been told about them.
Since we have a fiberglass saltwater pool and do love it I had no idea it would be so difficult finding a pool company equipped to work on these. Justin is knowledgeable and reliable. Leah their office manager is also very knowledgeable as well. Thank you The Pool Boys
Great work on replacing our old pool gas heater. On time and on budget. Professional job done by professional people. I’ve used The Pool Boys for years and have always been satisfied with their work.
These guys are always my go to pool experts. Use them for all my requirements. Count on the honest and courteous work they have done for me over the years.
I have been using The Pool Boys for about a year. They have the best service and the most knowledgeable staff! Leah always answers the phone when I call, and if I call and hang up, she sees my phone number and calls me back! Justin is outstanding with his knowledge and can-do attitude. He knows pool equipment better than any company I have ever used. He repaired all my broken pipes from the freeze. They price their parts and labor for repairs very reasonable. Justin’s repair work is the best I have ever seen. Leah is also very knowledgeable and tries to help over the phone. They are also excellent about working you in sooner than your appointment if they can. Friendly professional service!
I’ve used The Pool Boys for a while now. I was never completely comfortable with other companies’ representatives. The Pool Boys always take the time to explain everything thoroughly and provide options and opinions when needed. They seem to know everything about pools. I won’t use anyone else now. Highly recommend.