Service always gets completely done and they keep on top of things
These guys are great , during my weekly maintenance, it was discovered that after 20 years my band on the filter had rusted and no longer tightened. Within an hour the office got me an estimate with 3 different options. I investigated the parts cost and came to the conclusion that they were fair with the profit margin. They returned and got it up and running the same day . Thanks Team
I was given an estimate within just a few hours that I felt was quite reasonable. Our installation was arranged just a few days later. Justin came out and installed our new pool heater without any issues. He arrived on time and called when he was on his way. He hauled off all the old equipment and kept the area very clean. The installation was very clean and orderly. The invoice was easily paid with no hassle. These guys did a great job and I would highly recommend them!
Justin did a really nice job replacing our heater and additional equipment. We will use The Pool Boys again in the future.
I called them to start weekly service, thought I was well within their service area, then got a call before they were due to come to be told they only do repairs in my area. Obviously what their website says is meaningless.Hi Mike, sorry for the issue with our Total Care Weekly coverage area. We keep a very tight route for our 5 maintenance technicians in League City, Clear Lake and Friendswood so we can provide better service to our customers. We offer pool Equipment Repair Services (different vehicles, state licensed techs) to the same core area, but expand repairs out to Pearland and down to Galveston at times. In response to your frustration, we’ve adjusted our service map on our own website to better reflect the area we service today. Again, sorry we couldn’t be of service to you on a weekly basis, but if you ever need pool equipment repair or replacement, please give us a call. Thanks, Zac
Justin found our problem and fixed it immediately. Great job!
Best place for parts and service! I have used many other pool services for my pool over the years, this place is the BEST! They are on time, competent and most of all honest! I would recommend them to family or friends. Service tech Justin is always on time, does a routine check over all my equipment so I feel confident that I'm in top shape when he leaves.
We have have had The Pool Boys for about 3 months, and I am so impressed with the communication this company gives us. They send a picture of the person who serviced our pool and a before and after PICTURE of our pool! They have people on the end of their telephone number who answer or call you by the next day. I am so glad I knew someone who left a positive/great review which caught my attention. Thank you to The Pool Boys!
Justin came out and gave me an estimate on how to fix my broken remote and transition to a phone based system. He was responsive and came up with a much less expensive option than another company. Great service overall.
I had a bad heater and several unrelated hydraulic issues, which had gone undiagnosed for several years. Justin replaced the heater and determined root causes of all other issues quickly and efficiently, providing thorough guidance and complete resolution in a single trip. These guys are a class act, front the front office to the back, and it's been a pleasure working with them. I've contracted for their weekly maintenance service, and their maintenance crew does a fine job as well.
Justin was very knowledgeable and The Pool Boys did the work quickly and professionally. I will use them again for my pool and spa needs.
The guy was knowable and very friendly. Very respectful being a rainy day and not wanting to step in the house. He was quick and affordable. Will use again if needed.