We scheduled Pool School, which is a service that the Pool Boys offer where someone comes out and shows first time pool owners how to use their equipment and answers questions. The technician that came out, Justin, was knowledgeable, professional and very, very helpful. My wife and I had no idea what we were looking at but Justin set us straight. He clearly labelled all of our equipment and explained how it should be used, answered all of our questions and gave us some pointers for cleaning and maintaining our pool. Excellent service, we will definitely be using them again.
Very professional and courteous service! Thank you Justin! I will call The Pool Boys again.
Amazing service. Responded immediately and went beyond what was expected. The two technicians were polite and efficient. Will definitely recommend to friends and family.
Very knowledgeable with fast service. Good pricing
I work for a realty management company in Houston and The Pool Boys have repaired about 8 Dolphin pool cleaners for us in the last 6-8 months. I bring in a cleaner that needs service and I get a call back from Leah or Zac in a few days letting me know what is needed and the cost of the repair. I never have to call them asking when the cleaner will be ready. Great service and reasonable prices.
Justin came to our home and was great. Very knowledgeable and performed the work quickly for a reasonable price. I will definitely use The Pool Boys again.
Very professional. Work was done exactly when they said it was to be done.
Very prompt and courteous service. This company has knowledgeable employees and do what they say they will do.
Amazing customer service! Justin is very respectful and knows what he is doing!!! Good prices too. They have never let me down... Thanks The Pool Boys!
I tried to use my pool heater Friday night to make sure it was working because we have guests coming on Wednesday. I couldn't get it working, so I called The Pool Boys first thing Saturday morning and Justin said he could come check things out that day. Justin did a great job - he got the pool heater working and suggested a few other things that we could consider to improve the operation of the pool and make cleaning it easier for me. So, he came out Tuesday and made the agreed upon repairs and we are all set for our guests to arrive tomorrow! Great service! Great products and prices. Thanks again!
We've struggled ever since we moved into our house that has a pool, and had The Pool Boys help us out several times, including a fantastic new pump system we purchased & had them install last year. They helped us pick the best pool cleaning robot for us after a different store sold us one that wasn't right for our pool at all. Finally we decided to just go for it and sign up for monthly service since we're clearly not pool savvy! Best decision ever, and now we look forward to being able to swim when we want to instead of battling a green swamp we barely understand! Thank you The Pool Boys! Especially Leah & Leslie, always super helpful on the phone when we have questions!
Professional, respectful, prompt and efficient. We were experiencing a leak and it was draining our pool. The Boys came out and fixed it! Back to normal without the stress of concern, about who was doing what to our equipment and whether or not it was right! Thanks The Pool Boys!