I have used The Pool Boys for several years for major cleanings on my DE filter and a pump replacement after an electrical surge. I cannot say enough about their quality service, dependability, and honest evaluation of work to be performed. The before and after pictures showing the work performed are awesome. The equipment inspection when performing a service call is an added bonus - I have never been pressured to up-sale an appointment. In fact, one of the first times I used their service Justin talked to me about my inline chlorinator after doing his inspection and asked me if it was not working correctly - which it hasn't from day one from my pool builder. He noted it was not plumbed correctly and said they could re-pipe (but would be expensive) or just switch to a cheap chlorine floater. Three years later and the algae problem I kept fighting the first two years of pool ownership with the in-line chlorinator hasn't been a problem since taking his advice of just using the floater. To top it off, I am supporting a locally owned business who truly care about their customers!
Seriously the best. The ones I trust my pool with. Never try to upsell, so I trust them when they say I need something. I only wish they'd provide monthly service in Pearland.Thanks for the kind words Paula! Good help is hard to find, but we're trying to extend our coverage area as fast as we can! Leah has a list of customer pools that want our service as soon as we expand to that area. Make sure you're on her list, just give the office a call!
In the past week, Justin has installed a new filter and pump system to my pool. He is friendly, honest and fair. The heat was unbearable. Justin is the best and the Pool Boys are the ones to call when you need help.
I was needing to drain my pool. The water in the pool needed to be stabilized. I contacted the pool company that normally does the maintenance for me. After about one and a half weeks of communicating, I had no success. I called The Pool Boys and they said a Technician would contact me. Thirty minutes later, Justin called me and asked me to text him pictures of my system. After receiving the photos, he called me right back. Over the phone, he gave me instructions on how to drain my pool. It worked. I called Justin back and told him about my success. I asked him how much I owed his company and he said no charge. Then I told him that I wanted to at least give him a tip, he said there was no need for that. Who does that?Glad we were able to help you out Roger! Justin is a founding member of our team with 11 years experience in the field. If it relates to pool equipment, he's the MAN! If you ever need a good pool maintenance service, or help with your pool equipment, give us a call!
We use The Pool Boys for all our pool needs. They are on time and perform the work to our satisfaction every time.
Justin was awesome in getting the controller working. He was excellent in communications and reliable. He is a real plus to the company.
Justin calls when he is on his way, explains my problem and will get whatever parts are needed to repair. Everyone he has recommended for services outside his expertise has been helpful too, from pipe leaks to stopped up lines.
As always, they deliver on their promises, on time and on agreed upon price! Rare to find these days!
Showed up on time and fixed the problem.
Justin, did an excellent job of troubleshooting my pool heater and repairing it. He performed high quality work and saved me thousands of dollars.
Got a competitive quote for heater replacement and Justin installed with no issues. Will use again.
Justin and Leah are the best at communication and professionalism! Justin is very knowledgable of pool equipment and figures out the problem quickly! The company offers reasonable prices and stands by their word. Justin fixed my pool heater before the freeze and after the freeze he repaired all my broken pool pipes. Excellent work and customer service!