We developed scale on our pool bottom. The Pool Boys came out, assessed the issue and immediately began a treatment regime which solved the problem. They also replaced our existing salt cell with one which provides a readout. They did not attempt to sell me something I did not need. They were considerate of my budget and recommended a solution to meet our needs. They are consistently professional, friendly and look out for their customer needs. I also purchase my pool supplies from them. They are customer focused and professional. I appreciate the service and expertise I receive from them.
Had a pool technician come out and service our pool pump filters. He did a great job explaining to me the appropriate servicing period as well as pulling a water sample and calling me later to report the water analysis. He noticed a leak on the filter tank due to a deteriorated OEM gasket. Got it changed out and everything's working smoothly. Keep up the great work The Pool Boys!
Had to have our pool pump checked. We thought it was out and thanks to the nice technician we had an easy fix. He checked out all the equipment including the pool heater and pool water flow and baskets. Highly recommended.
Called for a filter cleaning. They showed up early and were done within an hour. The area was cleaned up before leaving. I decided to setup a cleaning every 6 months. 100% satisfied.
The Pool Boys were able to come out a day early. Saw the problem - needed new pump part. Just happened to be going to change out the same pump at another customer. That pump had the part I needed. Went to that job, brought me the part - at no charge (just the service call). The two techs very polite and honest!!!
Their service time was very fast and did a great job on all my repairs will use them for now on.
We scheduled Pool School, which is a service that the Pool Boys offer where someone comes out and shows first time pool owners how to use their equipment and answers questions. The technician that came out, Justin, was knowledgeable, professional and very, very helpful. My wife and I had no idea what we were looking at but Justin set us straight. He clearly labelled all of our equipment and explained how it should be used, answered all of our questions and gave us some pointers for cleaning and maintaining our pool. Excellent service, we will definitely be using them again.
Very professional and courteous service! Thank you Justin! I will call The Pool Boys again.
Amazing service. Responded immediately and went beyond what was expected. The two technicians were polite and efficient. Will definitely recommend to friends and family.
Very knowledgeable with fast service. Good pricing
I work for a realty management company in Houston and The Pool Boys have repaired about 8 Dolphin pool cleaners for us in the last 6-8 months. I bring in a cleaner that needs service and I get a call back from Leah or Zac in a few days letting me know what is needed and the cost of the repair. I never have to call them asking when the cleaner will be ready. Great service and reasonable prices.
Justin came to our home and was great. Very knowledgeable and performed the work quickly for a reasonable price. I will definitely use The Pool Boys again.